Modified on: Wed, 13 Sep, 2017 at 5:49 PM
IMPORTANT: The instructions below differ based on the version of VIPRE that is installed.
VIPRE 2016 (Version 9.0 and below)
VIPRE 2016 (Version 9.3 and above)
VIPRE 2016 (Version 9.0 and below) Manual Definition Update Process:
- Click Here to navigate to the Definition Download page
- Expand “For VIPRE Home versions 9.0 and below”
- Save the most recent definition file (.sgn) to a known location (you will need this file in a future step)
- Open VIPRE
- Click on Account and then About VIPRE
- Click on Support Tools
- Scroll to the bottom of this page and locate Threat Definitions and click on Load
- Navigate to the previously saved Definition File and click Open
- Allow the update process to complete (this may take several minutes)
VIPRE 2016 (Version 9.3 and above) Manual Definition Update Process:
- Click Here to navigate to the Definition Download page
- Expand “For VIPRE Home version 9.3 and above”
- Save the most recent definition file (.sgnx) to a known location (you will need this file in a future step)
- Open VIPRE
- Click on Account and then About VIPRE
- Click on Support Tools
- Scroll to the bottom of this page and locate Threat Definitions and click on Load
- Navigate to the previously saved Definition File and click Open
- Allow the update process to complete (this may take several minutes – note that it’s normal for manually applied definitions to be out of date)
If you are still unable to download and apply definitions, please click on this link for further assistance: VIPRE Support